Does the API you created on your Google cloud account match the entered on your dashboard?
- Please enter in your URL address bar on browser: cloud.google.com
- Log into your Google account.
-
On top right corner, click Console.
- Select the hamburger menu from the top left hand corner.
-
Select credentials from the drop down menu.
-
Select the API key you created from the API keys menu.
- Cross reference the last 5 digits from API key with the one you have in your dashboard, if they don’t match simply copy and paste the key from your Google cloud console to your dashboard.
-
To find the Google API in your dashboard go to the configuration menu, then select Google APIs
Is the billing linked to your project?
- Please enter in your URL address bar on browser: cloud.google.com
- Log into your Google account.
-
On top right corner, click Console.
-
On the Google Cloud Platform main page, upper left corner, click on the Hamburger menu then click Billing.
-
On the pop-up window, click Link billing account to Project.
- On the pop-up window, in the drop-down, select Billing account name e.g. My Billing account
-
Click Set Account/Billing
Upgrade your Trial Account.
- Please enter in your URL address bar on browser: cloud.google.com
- Log into your Google account.
-
On top right corner, click Console.
- On top of the Google Cloud Platform menu you will see a prompt to activate your account.
-
Click the blue activate button.
-
On the pop-up window Upgrade your account select Upgrade.
-
You will see a pop-up on the bottom of your screen that says congratulations you have upgraded your account.
How to update your credit card information?
- Please enter in your URL address bar on browser: cloud.google.com
- Log into your Google account.
-
On top right corner, click Console.
-
On the Google Cloud Platform main page, on the upper left-hand corner, click on the Navigation Menu then select Billing.
- On the billing Menu select payment method.
-
On this page you can edit your current payment information, remove, or add new payment information.
Have all the APIs have been enabled?
- Please enter in your URL address bar on browser: cloud.google.com
- Log into your Google account.
-
On top right corner, click Console.
- On the Google Cloud Platform select API on the left hand side menu.
-
Review the enabled APIs confirm you have enabled the following:
- Places API
- Maps JavaScript API
- Maps Static API
- Geocoding API
How to re-open you billing account?
- Please enter in your URL address bar on browser: cloud.google.com
- Log into your Google account.
-
On top right corner, click Console.
-
On the Google Cloud Platform main page, on the upper left-hand corner, click on the Navigation Menu then select Billing.
- Select Account management from the Billing Menu.
-
Then click into manage in the Billing Account section on the top right hand side of the page.
-
Select open billing on top menu.
-
On the pop-up window select reopen billing account.
-
You will see a pop-up window at the bottom of your screen confirming the billing has been re-opened.